SMS marketing once seemed like the perfect solution for real estate professionals. It was direct, immediate, and relatively inexpensive. However, the challenges have mounted significantly in recent years.
First, there's the issue of spam filters and regulatory restrictions. With the introduction of DND (Do Not Disturb) regulations and TRAI's stringent guidelines, a significant portion of your target audience may never even receive your messages. Studies show that over 40 percent of mobile users in urban areas have activated DND services, immediately eliminating a large segment of potential buyers from your reach.
Second, SMS marketing offers virtually no targeting capabilities. When you send bulk messages, you're essentially shooting in the dark. You might reach someone looking for a 1BHK in Wakad while promoting a luxury 4BHK in Koregaon Park. This mismatch wastes resources and damages your brand reputation.
Third, SMS messages provide no opportunity for engagement or relationship building. A 160-character message can't showcase property features, share virtual tours, or answer buyer questions. It's a one-way communication channel in an era where buyers expect interactive, informative experiences.